2. User License

1. Permission is granted to sign up for one account on wpSites (a Kayak Creative Services Inc. service) for personal or commercial use. This is the grant of a license, not a transfer of title, and under this license, you may not:
   1. copy the theme or site or portions thereof;
   2. attempt to decompile or reverse engineer any software contained therein;
   3. remove any copyright or other proprietary notations from the materials; or
   4. transfer the materials to another person or “mirror” the materials on any other server, or
   5. create multiple accounts without our express approval via our partner program (discontinued), or
   6. upload or display of spammy, crude, inflammatory, or pornographic material, which is strictly prohibited.
2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Kayak Creative Services Inc. or wpSites.site support staff at any time without notice or compensation. Upon the termination of this license, you must destroy any materials in your possession whether in electronic or printed format.
3. We reserve the right to put any account or site into review for possible suspension or termination should issues arise, until issues are addressed, or an account is terminated for misuse. wpSites has a Zero Tolerance Policy for bad behaviour: First instance: suspension of support services for thirty (30) days. Second instance: reduced functionality or suspension of account for seven (7) days. Third instance: twenty-four 24 hours notice of account termination and deletion without refund.
4. User email accounts are automatically subscribed to our communications and alerts which may include account or platform notices, offers, announcements, and tips (never spam) of value to our users. Should you unsubscribe from our communications, we reserve the right to put the account or site into review for possible suspension or termination until such subscription is renewed. Low engagement Users may not receive important account or platform updates.
5. The Primary Account Holder is responsible to Sign Up, agree to our Terms, and pay the subscription or other fees for any services requested. The Primary Account Holder may add new users at any time, and accept full responsibility for their actions within the platform and site(s). All Users are subject to the terms of service.
6. wpsites Support account to remain in all Sites. Administration accounts are used by/for support and may not be removed or modified.
7. Requested User names may be between 5-12 characters and may only contain letters and numbers. User names cannot be changed once set. Our platform sets the Username and Account name automatically. You may not get the username you request. Should you have a custom domain, you may add/change it for a nominal fee. If your desired/requested site name or user name is in conflict or prohibited, support will issue an alternative site name or user name based on either your organization or the primary account user’s name. Unsavoury, popular, or occupational references are prohibited in user names and site names (i.e. ads, seo, marketing, facebook, msn, religious, law, porn, wix, gov… etc).
8. Passwords must be at least 12 characters and may contain letters, numbers, and symbols. Users may reset their passwords at any time. Passwords may not be shared with another party.^{^} Support may force a password reset should we suspect it has been compromized or not secure enough.

2. b) Off-wpsites Managed WordPress Installations

1. All terms as applicable to wpsites.site User License with the following additions and exceptions:
   1. Stand-alone WordPress installations
      1. SuperAdmin limited to the primary account holder or a designated individual
      2. Unlimited Editor/Subscriber accounts
      3. Requires Kayak webmaster SuperAdmin
      4. Access logging is required for quality control and security
      5. Automatic backups to the hosting server, optional content backups elsewhere
      6. Plugin or theme additions/deletions are not permitted (modifications void Kayak’s warranty and license, and may incur costs to reset or resolve, or result in account suspension)
      7. Kayak webmasters address domain mapping at $200/each instance
      8. Requires Technical Maintenance and Security Updates agreement
      9. Requires WordPress Theme Global Styling & Design Library Setup by Kayak webmasters
      10. Stand-alone installations may be converted to Multisite installations by Kayak webmasters upon request (charges may apply)
      11. Enhanced wpSites dashboard with ticketing support included
   2. WordPressMultisite installations
      1. SuperAdmin limited to the primary account holder or a designated individual
      2. Unlimited Editor/Subscriber accounts
      3. Requires Kayak webmaster SuperAdmin
      4. Required Multisite SuperAdmin training of the primary account holder or a designated individual
      5. Access logging is required for quality control and security
      6. Automatic backups to the hosting server, optional content backups elsewhere
      7. Plugin or theme additions/deletions are not permitted (modifications void Kayak’s warranty and license, and may incur costs to reset or resolve, or result in account suspension)
      8. SuperAdmins may add up to 100 sites (sub-domains) (charges may be incurred for added maintenance and admin)
      9. Kayak webmasters address domain mapping at $200/each instance
      10. Requires Technical Maintenance and Security Updates agreement
      11. Requires WordPress Theme Global Styling & Design Library Setup by Kayak webmasters
      12. Enhanced wpSites dashboard with ticketing support included

3. Disclaimer

1. The materials on the service are provided on an ‘as-is’ basis. Kayak Creative Services Inc. makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
2. Further, Kayak Creative Services Inc. does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
3. User-Generated Content (UGC) and content displayed on User sites is the responsibility of the Primary Account Holder. All Users and Primary Account Holders are responsible for complying with all copyright laws and these terms of service. Takedown requests from legitimate copyright holders are taken seriously.

4. Limitations

In no event shall Kayak Creative Services Inc. (wpSites), its partners, users, or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the service, even if Kayak Creative Services Inc. or an authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing herein could include technical, typographical, or photographic errors. Kayak Creative Services Inc. does not warrant that any of the materials on its website are accurate, complete or current. Kayak Creative Services Inc. may make changes to the materials contained on its website at any time without notice. However, Kayak Creative Services Inc. does not make any commitment to update the materials.

6. Links

Kayak Creative Services Inc. has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Kayak Creative Services Inc. of the site. Use of any such linked website is at the user’s own risk.

7. Modifications

Kayak Creative Services Inc. may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Alberta, Canada, and you irrevocably submit to the exclusive jurisdiction of the courts in that Province or location.

Privacy Policy

Your privacy is important to us. It is Kayak Creative Services Inc.’s policy to respect your privacy regarding any information we may collect from you across our website, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some or all of your desired services.

Your continued use of our website will be regarded as an acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us or visit the Kayak privacy page for details.

You have the right to be removed from our system upon formal written request (email wpsupport@wpsites.site).

This policy is effective as of 13 SEPT 2021.

Data Protection

Data Protection Measures at the Server

1. SQL injection protection.
2. Cross-site scripting protection.
3. Remote and local file injection/inclusion attack protection.
4. Command injection protection.
5. Denial of Service protection.
6. Real-time blacklists.
7. Advanced anti-evasion protection (prevents someone from trying to bypass the WAF).
8. Threat Intelligence protection (this is based on real-time attack intelligence reported by other customers, which is then made available in real-time to everyone using the complete rules. This means if customer A is attacked by a system, everyone blocks that attacker in real-time.)
9. Automatic secure whitelisting of search engines (no false positives with search engines, they are automatically detected and whitelisted in a way that prevents spoofing. This ensures that sites page rank is also protected.)
10. Malicious bot protection.
11. Automatic removal of malicious code from websites (if a website is compromised, the complete rules will remove the malicious code from the website in real-time, without touching any code on the system. This ensures that there is no risk to the customer websites, and also removes anything malicious from them. This means you can use the rules on a system that’s already been compromised, and eliminate the effects of the web applications compromise without having to do anything other than install the rules.)
12. Advanced protection rules for SQL injection, XSS, CSRF, RFI, LFI.
13. Advanced protection for WordPress and other popular web applications.
14. Brute force protection (detects and blocks web authentication brute force attacks, without relying on either status codes or logs).
15. Anti-spam protection (blocks web spam).
16. All Virtual Patches for Zero-Day vulnerabilities (Refer to this article for an explanation of what is a virtual patch).
17. Data loss protection rules (protection from credit card theft, sensitive data, error messages that show sensitive data).
18. PCI-DSS compliance (meets PCI-DSS WAF compliance requirements).
19. Domain source blocking (you can block a source by the domain name or FQDN that resolves from its IP address.)
20. Malware protection.
21. Web shell protection (Detects and blocks web shells and other malicious code from running.)
22. Whitelisting and blacklisting.
23. Advanced false positive prevention (complete rules contain additional advanced code to prevent false positives.)
24. Real-time support (false positives are resolved within minutes or hours, although they are very rare with the complete rules.)
25. Updates multiple times daily.

HubSpot Integration

HubSpot Portals and Partner Employee User Accounts

HubSpot’s official WordPress plugin allows you to add forms, popups, and live chat to your website and integrate with the leading CRM. It is installed and active as part of our core setup.

Our support team can create a new HubSpot account for you via our Certified HubSpot Partner authorization, or you may create/connect your own portal.

• Should we create a HubSpot account for you, our founder or one of our employees is added to your HubSpot account and identified as a “Partner Employee”. Partner employees are assigned admin-level access by HubSpot. All account details are visible to partner employees, with the exception of contract/billing details. Only you can see that information.
• As a Partner Employee of a Certified HubSpot Partner Agency, our team manage countless HubSpot accounts ranging from Free to Enterprise-level subscriptions, under their authorization as a Certified HubSpot Partner Agency. The agreement we hold with HubSpot includes a client confidentiality clause, advanced training on the implementation of all levels of HubSpot Software, and much more that is benefitial to you.
• It is advisable to keep Partner Employees in your HubSpot account (portal) in perpetuity to retain access to priority support for your HubSpot account.
• If you have an account already, connect it. Once connected, a HubSpot Block is added to the blocks list. We recommend you add our team member as a HubSpot Partner Employee to your account by “Inviting” the new user.

Our HubSpot policy is effective as of 13 SEPT 2021

Online Stores

Terms and Conditions

Ecwid (previously branded as SiteShop) is a service provided by Ecwid, trusted with more than 1 million stores worldwide.

WooCommerce is a service provided by WordPress, trusted with more than 4 million stores worldwide.

Contact Ecwid and Woo directly for technical/legal support issues. Contact wpSites for support building your store.

Affiliate Agreement (Program has been discontinued)

Effective Date: March 4th, 2020 (discontinued April 2024)

Miscelaneous

• wpSites is hosted with EasyOn Hosting, a Canadian Hosting Service. Check data centre status.
• wpSites.site is a service of Kayak Creative Services Inc. (Kayak Marketing).